kkoehle@valuedrugco.com 8/10/2017 12:47:37 PM

GP Field Service module questions

First of all, is anybody out there familiar with creating RTV's in Field Service ?   This seems to be a pretty unfamiliar module in my world.

We do not want to tie customer RMA's to Vendor RTV's.   Customers return products to us and we credit them with an RMA.

Damaged or out-of-date products that we want to return to vendors (from various customers or from our own shelves) will utilize the RTV's. 

Does an RTV generate an AP credit when it's shipped to the vendor?  

Can you capture Lot number and expiration dates on each item on the RTV?


Version: GP 2015
Section: Dynamics GP

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